Karina Gould
Hon. Karina Gould
Member of Parliament for Burlington
Employment Insurance

Canada’s Employment Insurance (EI) program offers economic security to Canadians when they need it most. Some need help because they were laid off, while others need additional support because they left the workforce to raise their children or take care of a loved one.

In every case it is necessary to determine which services and benefits correspond best to your situation:

  • The regular EI program applies to people who lost their job through no fault of their own.
  • The illness allowance applies to people who are unable to work for medical reasons.
  • The Employment Insurance Compassionate Care Benefits apply to people who temporarily stop working to support a member of their family suffering from a serious illness which risks causing death.
  • The Employment Insurance special benefits for Parents of Critically Ill Children, apply to parents who have to be away from work to provide care or support to their critically ill or injured child.

To find out if you are eligible for Employment Insurance, or for more information visit: https://www.canada.ca/en/services/benefits/ei.html

If you do not have access to a computer or if you prefer in-person assistance, you can visit the nearest Service Canada centre. In the Riding of Burlington, the Canada Service Centre is located to 108-676 Appleby Line, Burlington L7L 5Y1.

You can submit your request for Employment Insurance benefits online by following the instructions detailed on this link:


If your Employment Insurance benefits are cut, you can communicate with Service Canada to find out why and determine if action is necessary by dialing the 1-800-808-6352.

How can my Member of Parliament help?

If you are unable to access the information you require, I suggest you to contact my office so that my team can direct your request to Service Canada.

If you are in a difficult situation which requires an urgent intervention, or if you wish to obtain help, I invite you to communicate with my constituency offices.


Constituency Office
Burlington Centre - Suite 209 (777 Guelph Line)
Burlington, Ontario
L7R 3N2


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Office Hours
Mon: 9:30 am to 4:30 pm (By Appointment Only)
Tue: 9:30 am to 4:30 pm (By Appointment Only)
Wed: 9:30 am to 4:30 pm (By Appointment Only)
Thu: 9:30 am to 4:30 pm (By Appointment Only)
Fri: 9:30 am to 4:30 pm (By Appointment Only)
Sat: Closed
Sun: Closed

Hill Office
House of Commons
Ottawa, Ontario
K1A 0A6


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