Hon. Karina Gould
Member of Parliament for Burlington
Travel Restrictions, Exemptions, and Advice
Travellers Returning to Canada

The Government of Canada has put in place an emergency order under the Quarantine Act. It applies to all travellers arriving in Canada. Its purpose is to slow the spread of COVID-19 in Canada. Failure to comply with this order is an offence under the Quarantine Act.

If you have recently arrived in Canada, Government of Canada officials will call you to monitor compliance with your mandatory quarantine. We ask that you please answer calls from 1-855-906-5585 or 613-221-3100.
Upon Arrival in Canada

Travellers entering Canada by air or by land must:

  • provide basic information using the traveller contact information form, available through:
    • the ArriveCAN mobile app
    • an accessible web-based form, or
    • a paper form
  • undergo a screening by a border services officer or quarantine officer to assess symptoms Get the ArriveCAN app (iOS or Android) Use this mobile app at Canadian ports of entry. Ensure you have the official version by installing it here.
Travellers with symptoms: mandatory isolation If you are Canadian or a permanent resident, and you have symptoms consistent with COVID-19, you may still enter Canada by land, rail or sea. You may not enter Canada by air, to protect the health of all travellers. If you need it, we will provide you with immediate medical attention when you arrive in Canada. If you have symptoms, you must isolate for 14 days. This is mandatory.
  • You must isolate in a place where you will not have contact with vulnerable people, such as:
    • people 65 years or older, or
    • people with underlying medical conditions
  • You will need to confirm you have a suitable place to isolate where you will have access to basic necessities, such as food and medication
  • You must use private transportation (such as your own vehicle) to get to your place of isolation
  • You must wear a non-medical mask or face covering while traveling to your place of isolation
If you do not have private transportation or an adequate place to isolate, the Chief Public Health Officer of Canada will designate a facility where you must isolate for 14 days. In addition to the above, mandatory isolation means you must:
  • go directly to your place of isolation without stopping anywhere
  • stay inside and do not leave for 14 days unless it is to seek medical attention
  • do not go to school, work or any other public areas
  • stay in a separate room and use a separate bathroom from others, if possible
  • do not allow visitors
  • limit contact with others in the place of isolation, including children
  • contact your health care provider or public health authority immediately if your symptoms get worse, and follow their instructions
 
Travellers without symptoms: mandatory quarantine

If you have recently returned to Canada and you have no symptoms, you must quarantine (self-isolate) for 14 days. This is mandatory. You are at risk of developing symptoms and infecting others.

  • You must quarantine (self-isolate) in a place where you will have no contact with vulnerable people, such as:
    • people 65 years or older, or
    • people with underlying medical conditions
  • You will need to confirm you have a suitable place to isolate where you will have access to basic necessities, such as food and medication.
  • You must wear a non-medical mask or face covering while traveling to the place you will quarantine (self-isolate).
If you do not have an adequate place to quarantine (self-isolate), the Chief Public Health Officer of Canada will designate a facility where you must remain for 14 days. In addition to the above, mandatory quarantine (self-isolate) means you must:
  • go directly to your place of quarantine, without stopping anywhere, and stay there for 14 days do not go to school, work or other public areas and community settings
  • monitor your health for symptoms of COVID-19
  • arrange to have someone pick up essentials like groceries or medication for you
  • do not have visitors
  • stay in a private place like your yard or balcony if you go outside for fresh air
  • keep a distance of at least 2 arms lengths (approximately 2 metres) from others
If you develop symptoms within 14 days:
  • isolate yourself from others
  • immediately call a health care professional or public health authority and:
  • describe your symptoms and travel history
  • follow their instructions carefully
  • extend your quarantine to 14 days following the appearance of symptoms
 
Check if you have been exposed  
Compliance and Enforcement of the Quarantine Act If you are permitted to enter Canada, you will be:
  • asked if you have a cough, fever or difficulty breathing
  • required to acknowledge that you must:
    • isolate for 14 days if you have symptoms of COVID-19 or
    • quarantine (self-isolate) for 14 days if you do not have symptoms
  • asked if you have a suitable place to isolate or quarantine (self-isolate)
  • a suitable place is one where you will have basic necessities, such as food and medication, and where you will not have contact with vulnerable people
  • given instructions about your obligations under the emergency order
Violating any instructions provided to you when you entered Canada is an offence under the Quarantine Act and could lead to up to:
  • 6 months in prison and/or
  • $750,000 in fines
Further, a person who causes a risk of imminent death or serious bodily harm to another person while wilfully or recklessly contravening this act or the regulations could be liable for:
  • a fine of up to $1,000,000 or
  • imprisonment of up to 3 years or
  • both
The Contraventions Act has been changed to give police (including RCMP, provincial and local police) more power to enforce the Quarantine Act. They can now issue tickets to people who do not comply with the act. Fines range from $275 to $1000.
Exemptions to Travel Restrictions The continued global movement of goods and people and the ongoing delivery of essential services will be important for Canada's response to COVID-19. Several categories of people are exempted from this order because they provide critical services, if they have no symptoms. These include people who:
  • are making necessary medical deliveries required for patient care, such as:
    • cells
    • organs
    • tissues
    • blood and blood products
    • other similar lifesaving human body parts
  • work in the trade and transportation sector who are important for the movement of goods and people, including:
    • truck drivers
    • crew on any plane, train or marine vessel
    • cross the border regularly to go to work, including in the health care sector or critical infrastructure workers
    • have to cross the border to provide or receive essential services, including emergency responders and personnel providing
  • essential services to Canadians related to the COVID-19 outbreak
Workers in these sectors should:
  • practise physical (social) distancing (maintain a distance of 2 metres from others)
  • closely self-monitor
Should they exhibit any symptoms, they must isolate and contact their local public health authority. Employers in these sectors should:
  • conduct active daily monitoring of their staff for COVID-19 symptoms (checking for cough, fever or shortness of breath)
  • use the risk-informed decision-making guidelines for workplaces/businesses during the COVID-19 pandemic
Non-medical masks or face coverings while travelling on public transportationAll air travellers, with some exceptions, are required to wear a non-medical mask or face covering while travelling.The following people should not wear a mask:
  • children under 2 years old
  • people who have trouble breathing
  • people who are unable to remove the mask without assistance
In all other modes of federally regulated transportation, operators may require travellers to wear a non-medical mask or face covering whenever possible. This may be the case when interacting with others, and when they cannot maintain a distance of 2 metres. Before you travel, check for updates to see how transportation measures affect your plans and what you need to pack.  
Travellers within CanadaAs of March 30, 2020, all passengers flying in Canada will be subject to a health check prior to boarding. You will not be permitted to board if you:
  • show any symptoms of COVID-19 or
  • have been refused boarding in the past 14 days due to a medical reason related to COVID-19 or
  • are subject to a provincial or local public health order
This also applies to travellers arriving from outside Canada. If you are arriving from outside Canada and are deemed safe to fly, you may board a connecting flight to your destination. However, upon arrival at your final destination, you must go directly to the place where you will isolate, and remain there for 14 days. This is because you are still at risk of developing symptoms and infecting others. You may be subject to additional provincial or territorial public health measures at your final destination. If you have symptoms of COVID-19, you will not be allowed to board any flight until:
  • 14 days have passed or
  • you present a medical certificate confirming that your symptoms are not related to COVID-19
If you have signs or symptoms consistent with COVID-19, you will not be allowed to use public transportation to travel to the place where you will isolate.  
Avoid all non-essential travel To limit the spread of COVID-19, the Government of Canada advises that you avoid all non-essential travel outside of Canada until further notice. Many countries have put in place travel or border restrictions, such as movement restrictions and quarantines. Many airlines are suspending flights. Many airports are closing, preventing flights from leaving. Exit bans are becoming more frequent. New restrictions may be imposed with little warning. Your travel plans may be severely disrupted and you may be forced to remain outside of Canada longer than expected. Canadian travellers should return to Canada as soon as possible. Making the choice to stay at home and not travel outside of Canada is the best way to protect yourself, your family and the most vulnerable groups in our communities from COVID-19. Contact your airline or tour operator to determine options for cancelling or postponing your trip. If you are still considering travel outside of Canada, you should do the following:
  • check the pandemic COVID-19 travel health notice before travelling and know the health risks for your destination understand the risks of your safety and security abroad
  • ensure that you have sufficient finances and necessities, including medication, in case your travels are disrupted
It is important to remember that if you travel abroad, you could be subject to the measures of other countries. Your 1-week trip may become much longer. You may also have reduced access to quality health care.
If you must travel during the pandemicTake precautions against respiratory illnesses, and seek medical attention if you become sick. During your trip:
  • avoid large crowds or crowded areas
  • avoid contact with sick people, especially if they have a cough, fever or difficulty breathing
  • be aware of the local situation and follow local public health advice
  • wash your hands often with soap under warm running water for at least 20 seconds
    • use alcohol-based hand sanitizer (containing 60% alcohol) if soap and water are not available and always keep some with you when you travel
  • practise proper cough and sneeze etiquette
Monitor your HealthIf you become sick, avoid contact with others except to see a health care professional. If you feel sick during your flight to Canada or upon arrival, inform the flight attendant or a Canadian border services officer. If you do not have symptoms but believe you were exposed to someone who was sick with COVID-19, report this information to a Canada border services agent on arrival in Canada. This is required under the Quarantine Act. The Canada border services agent will provide instructions for you to follow. You will see messaging on arrivals screens at international airports to help guide you if you are experiencing flu-like symptoms. Arriving travellers will also be provided with information on what symptoms to identify and how to contact local health authorities.  
Avoid all Travel on Cruise ShipsThe Government of Canada is advising that you avoid all travel on cruise ships due to the ongoing COVID-19 outbreak, until further notice. Cruise passengers include travellers from around the world who may be arriving from areas with known or unknown spread of COVID-19. The virus can spread quickly on board cruises due to the close contact between passengers. Older people and people with a weakened immune system or underlying medical condition are at a higher risk of developing severe disease. Recent cruise ship outbreaks of COVID-19 indicate that a large number of individuals onboard can become infected. While the majority of affected passengers may experience mild symptoms, there have been a significant number of cases requiring hospitalization and critical care, and some deaths have been reported. As the COVID-19 situation evolves, many countries outside of Canada are implementing policies and restrictions in order to contain the global outbreak. These restrictions may impact a cruise traveller's:
  • itinerary
  • ability to disembark
  • access to health care
While abroad, if an outbreak of COVID-19 occurs on your cruise ship:
  • you could be subject to quarantine procedures, onboard ship or in a foreign country
  • the range of consular services available to those on cruise ships, in particular in situations of quarantine, may be significantly restricted by local authorities
  • upon return to Canada, you will be required to remain in mandatory isolation for 14 days at a location determined by the Chief Public Health Officer as per the terms of any applicable emergency orders
Although it is not advised, Canadians who choose to voyage on a cruise ship should also be aware that they:
  • may not be offered the opportunity to return to Canada on a government-organized repatriation flight or
  • could be responsible for the costs of repatriation travel
Safety and Support for Canadians AbroadWhile the Government of Canada advises that you avoid all non-essential travel outside of Canada, there may be times when travel is essential. If you must travel despite the advisory or are already outside Canada, get the latest advice and information for your safety and security. If you do travel outside Canada, you should expect increased health screening measures at points of entry for international destinations, including airports and land borders. Local authorities may impose control measures suddenly, including movement restrictions such as quarantines.    
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